At EDG Developers, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our contact form.
1. Information We Collect
When you submit our contact form, we collect the following information:
- Full Name: To address you properly in our communications
- Email Address: To respond to your inquiry
- Phone Number: (Optional) For direct communication if needed
- Message: To understand your inquiry or request
2. How We Use Your Information
We use your personal information solely for the following purposes:
- To respond to your inquiries and requests
- To provide information about our real estate developments
- To communicate with you about properties and services
- To improve our customer service
We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
3. Data Security
We implement industry-standard security measures to protect your personal information:
- Secure transmission using OAuth2 authentication with Microsoft Azure AD
- Encrypted email delivery through Microsoft 365
- Protected storage with access limited to authorized personnel only
- Regular security audits and updates
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Contact form submissions are kept for a maximum of 2 years unless you request deletion sooner.
5. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Objection: Object to processing of your personal data
- Portability: Request transfer of your data to another service
To exercise any of these rights, please contact us at info@edgdevelopers.com
6. Cookies and Tracking
Our website currently does not use cookies, analytics, or any tracking technologies. We do not collect any information about your browsing behavior. If this changes in the future, we will update this policy and implement appropriate consent mechanisms.
7. Third-Party Services
We use the following third-party services to process your data:
- Microsoft 365: For secure email delivery and storage
- Microsoft Azure AD: For authentication and authorization
These services are bound by their own privacy policies and comply with GDPR and international data protection standards.
8. International Data Transfers
Your data may be transferred to and stored on servers located outside your country. We ensure that all transfers comply with applicable data protection laws and that your data receives adequate protection.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
EDG Developers
Manuel Antonio, Quepos, Costa Rica
Email: info@edgdevelopers.com
Website: www.edgdevelopers.com